What does set-up/digitising mean?

We need to have your logo transferred into a .dst file so it can run on the embroidery machines. This is a specialised format used specifically for the embroidery machines.

If you have one from a previous embroiderer, you are welcome to provide that for us to use. Quality in the .dst file can make a huge difference in the finished result. If we don’t feel it is good enough we will talk to you about it.